Product Information
– We ensure accurate and detailed descriptions of the products listed on the website.
– In the event that customers receive products that do not match the description, please contact our Customer Care Hotline: 0977 807 771 for replacement, retrieval, or refund according to the return policy.
Payment Methods
Customers purchasing at GUO can choose from the following payment methods:
1. Payment directly at the store
Customers shopping directly at GUO can pay in cash or by accepted debit/credit cards as per current legal regulations.
2. Cash on Delivery (COD)
Customers’ orders will be verified by GUO’s Customer Care team. Once approved, the order will be delivered to the specified delivery address provided by the customer during the order placement. Customers will directly pay cash to the delivery person upon receiving the goods, based on the amount shown on the invoice.
3. Payment via bank transfer
► Bank Transfer Information
Vietcombank: 888 242 8888
MBbank: 8888 2442 88888
Account Holder: Ngô Phạm Thu Thủy
Note: Please provide your phone number or Order ID.
For any inquiries, please contact our Customer Care Hotline:
Hotline: 0977.807.771
Fanpage: GUO Mỹ phẩm xanh sạch
Your requests will be promptly handled by GUO as soon as possible!